Do you offer free shipping?

Yes, only today we offer free Canada shipping on all orders. No hidden fees, no surprises at checkout. You'll see the full breakdown before you pay.

How can I make sure it will fit me properly?

Each product page includes a detailed size chart to help you find your perfect fit. We always recommend comparing the chart to a similar item you already own. If you’re in between sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Our support team is happy to help you choose the right size!

When will my order ship?

After your payment is verified, we start working on your order immediately. It usually takes 1-2 business days to process and ship your order. Once your order has shipped, you will receive a shipping confirmation email with your tracking number so you are always informed about your order whereabouts.

How do I track my order?

Once your order has been shipped, you will immediately receive a confirmation email , which includes a link to your personal tracking information so you can stay informed about your orders whereabouts at any time.

What is the return policy?

We offer a 30 day money back guarantee . If you aren't 100% satisfied with your purchase, you can return any unused items hassle free within 30 days of receipt. Funds are returned to your original payment method or as store credit as soon as your items have arrived at our warehouse. for more info visit our return policy page

We know that fashion is all about self- expression and feeling confident in your own skin. That's why we're here to help you find the perfect outfit that fits your style and personality. Our dedicated customer service team is always happy to chat. Whether you need help with sizing, styling tips, or just want to say hi, we're here for you! So please, feel free to contact us anytime using our contact form or shoot us an e-mail at info@haileytoronto.com .

LuxeSoft™ Women’s Elegant Turtleneck Sweater – Cozy & Chic

Name: LuxeSoft™ Women’s Elegant Turtleneck Sweater – Cozy & Chic
Brand: x
Price: 74.95 CAD
Availability: InStock

Verified

4 days ago

Fitting Sweater

I’m usually pretty hesitant about buying things online, but I decided to give it a shot, and I’m so glad I did! The ordering process was smooth, the delivery was fast, and the quality of the sweater I got is even better than I expected. I’ll definitely be shopping here again.

Charlotte H.

5 days ago

Perfect piece

Ordered this item a couple of days ago, and it just arrived! I’m so happy with the quality – absolutely love it!

Emma F.

2 days ago

SIZING IS SPOT ON

I’m always worried about sizing when ordering, but the size chart was super accurate. The jumper I bought fits like it was made for me. It’s comfy, stylish, and I’ve already had a few compliments on it. Will definitely shop here again!

Juliette K.

18h ago

Reliable Support

There was a slight issue with my delivery address, but Hailey Toronto’s customer service team, especially Amelia, sorted it out immediately. She kept me updated the whole time, and my jacket still arrived on time. It’s rare to find such reliable support. Thanks again!

Margaret A.

3 days ago

A SPRING ESSENTIAL

The Shirts I ordered has quickly become a spring staple for me. It’s breathable, stylish, and fits perfectly. I’ve already recommended it to two friends!

Sarah W.

6 days ago

SMOOTH REFUND PROCESS

I ordered a jacket that didn’t fit quite right, and I was worried about how difficult the refund process might be. Luckily, Amelia from the customer support team was amazing! She guided me through the entire process, and my refund was processed quickly. With such great service, I’ll definitely order again!

Olivia E.

LOVE THE SWEATER

I ordered the Sweater, and it’s everything I hoped for. Soft, chill, and perfect for layering. The fit is excellent, and it works for both casual days and smarter occasions. Couldn’t be happier!

LuxeSoft™ Women’s Elegant Turtleneck Sweater – Cozy & Chic

100% Satisfaction Guarantee