Help & FAQ
Welcome to our Help & FAQ page. Here you’ll find answers to the most common questions about shopping with us. If you need further assistance, feel free to contact our support team
Yes, only today we offer free Canada shipping on all orders. No hidden fees, no surprises at checkout. You'll see the full breakdown before you pay.
Orders are typically processed within 3 business days after being placed.
Yes, you can return your order within 30 days of receiving it.
You can track your order by entering the tracking number you received from us on the "TRACK YOUR ORDER" page. Once you’ve entered the number and clicked "TRACK," you will see the status of your order.
You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard and American Express.
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: info@haileytoronto.com
Our Customer Support team is here to help! You can contact us via:
- Email: info@haileytoronto.com
- Contact form: Contact Us
